Wazamba is a new brand in a fairly large family of casinos owned by Araxio Development. This includes operators such as Alf, BoaBoa, Buran, Casinia and several others. Overall, these are definitely not high end sites. Although some resources rate them highly. Below is a detailed review of the Wazamba casino.
It should be noted right away that player reviews about this casino are bad. For example, the administration of AskGamblers rates this institution 8.63 out of 10. While the average score of the players is only 2.1. Players are dissatisfied with everything from poor customer support to delayed withdrawals. So keep that in mind.
Licensed facility in Curacao. The site has a choice of eight languages, including Russian. A support service is offered in Russian, among the accepted currencies are rubles, dollars, euros and some others. Along with popular international payment methods, there are Russian Webmoney, QIWI, Yandex.
Of the banned countries, Ukraine can be noted, and this operator refers Crimea to Ukraine. Russia and other CIS countries are not on the banned list. However, for Russia there are restrictions on specific games. They are listed in the casino rules, paragraph 2.5.2 and 2.5.3.
It can be noted that they tried to make the site bright and attractive, with African elements. But that doesn't say anything yet. The general level of this group of casinos is average. So this time, it is hardly worth expecting something special.
In case of changes in the rules and conditions, the operator is not obliged to notify the players about this. They place this responsibility on the clients themselves. This is provided for in paragraph 9 of the terms and conditions.
There is an interesting point in paragraph 6.1.3, which, judging by the feedback from Wazamba casino players, is contrary to reality. The operator "guarantees that operations related to making deposits or withdrawing funds will be carried out instantly and without any delay."
Perhaps one of the most important points is 6.4.8, which states that the institution can set individual payout schedules for each player. At their discretion, they will decide not only the minimum and maximum amount of withdrawals, but also when the withdrawal will be made. Such a rule of individual schedules has already been encountered in some casinos, and the players were outraged by the "schedules" that the operators set for them. This case is no exception.
6.4.6 indicates that withdrawal requests are processed within 24 business hours on weekdays. Working hours are 12.00 - 21.00 GMT+3.
6.6 - the deposit must be rolled over 3 times, otherwise you will be charged a commission of 10-15% (minimum commission $0.5) for withdrawal.
Wazamba Casino does not offer responsible gaming tools. Therefore, it is not suitable for those who have control problems. There are no limits on deposits, bets, losses, as well as limits on the duration of the game session.
According to the support team, using a VPN is prohibited. However, the operator provides access to the site through mirrors.
The institution gives new players a 100% bonus up to 35,000 rubles + 200 free spins on the first deposit. There are four weekly offers for existing players:
To receive a bonus at Wazamba casino, in all cases, you need to contact the support service. And before the bonus is credited, there should be no bets.
To clear the bonuses, a turnover of 30x deposit + bonus is required. Wagering is allowed only in the "Slots" and "Other Games" categories. At the same time, more than 50 slot machines give only 20% wagering, additionally more than 50 slots give 0% wagering, and about 50 more slots are prohibited if there is an active bonus. Read the bonus terms and conditions.
Not often players are so solidary in their feedback. On the AskGamblers website, out of 11 reviews, not a single positive one. All these are complaints about different problems. In some reviews, Wazamba casino players say that the games are buggy, and it was said that this problem was monitored for several months, and it never disappeared. Others noted a very low level of support.
In general, the impressions after reading the reviews are frankly bad. It seems that the casino is not able to maintain at least an acceptable level of quality. Delayed withdrawals, individual withdrawal schedules referred to in the terms and conditions. There were reviews that verification takes a very long time.
In one of the complaints published on AskGamblers, a player was denied a withdrawal of his money due to the fact that they considered him to be an addicted player. The account was blocked and the money was not withdrawn, as the player violated their terms and conditions by being an addict. Such a rule really exists among them (clause 5.3). However, even before that, in response to the player's request to close the account, he was offered a bonus. Plus they repeatedly allowed his deposits. And the problems started only when trying to withdraw. Despite the fact that in the end the money was withdrawn, this is a very significant case.
There were also reports that Wazamba casinos removed accumulated loyalty points, or changed the exchange conditions to completely unprofitable. It seems that the operator has collected all the possible harvest of complaints and problems.
There are many options, since the operator offers games from a large number of developers, only about 30. Among them there are both the most famous and small companies. As usual, there are hundreds of slot machines on offer. By selecting this category, you can sort by several criteria: new, popular, favorites and jackpot games.
There is a good collection of board games. In this category, you can also switch between subcategories: poker, card, roulette, blackjack, video poker. Along with regular games, Wazamba Casino has tables with real dealers. Here is a standard selection of options: baccarat, blackjack, roulette, poker, Dream Catcher.
Wazamba Casino is a new brand of an old company whose establishments are not of high standards. Everything here looks decent and amenities for the players are created. However, the main thing to pay attention to is the large number of negative player reviews. And also the fact that the players are in solidarity in their negative opinion about the operator. Individual withdrawal limits, verification delays, poor support and numerous other problems make this institution unattractive.